"Policies of this site"
Privacy:
clothdollpatterns respects your privacy and does not sell our mailing list to anyone. Credit Card information is collected via a secured server (SLL encrypted) and passed to our Credit Card payment processor. We do not store any credit card information. On occasion certain items, such as Becky Holloway Patterns, Leta Benedict CDs and other items may be shipped directly to you from the wholesaler/designer. In these cases your shipping information is sent to them so that they may fill your order. During the check out process, you have the option of having the shopping cart remember your name and address, using a "cookie". This is only done if you check the box accepting it.
Payment:
I take Paypal and Credit Cards through the shopping cart check out feature. I take personal checks and money orders through the mail. There is a printable order form on each designers page. You only need to print out one form. Please make sure you include the designers name and not just the pattern name as many designers have dolls named the same.
Refund Policy:
Due to the nature of our products we do not offer refunds on patterns or CDs unless an error has been made or an item is defective.
Shipping Policy:
Postage for shipping via regular US mail (first class) and Canadian mail is included in the listed price of all patterns. You will be notified of out of stock items and may choose to cancel them or wait for the back order. For overseas shipping, you need to add the additional shipping cost to your shopping cart. There is a link to Foreign Shipping on each designer's page. You click on the appropriate button for the number of patterns you are buying and that shipping amount will be added to your cart. You can contact me at clothdollpatterns@yahoo.com to discuss Priority shipping and other expedited shipping options. We are happy to accommodate your requests.
Customer Service:
Please contact me at clothdollpatterns@yahoo.com or write to me at 5041 Brewster Drive, Tarzana, CA 91356 or call me at (818) 632-6635.
I thank you for your interest in clothdollpatterns.com and welcome any feedback you may have.